Privacy Policy

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also informs you about your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Account – A unique account created for you to access our services.
Affiliate – An entity that controls, is controlled by, or is under common control with us.
Company – Refers to Allpex Property Management, 3500 Barranca Parkway, Suite 120, Irvine, CA 92606.
Cookies – Small files placed on your device by a website, storing browsing details.
Country – Refers to California, United States.
Device – Any device capable of accessing our service, including a computer, smartphone, or tablet.
Personal Data – Any information that relates to an identified or identifiable individual.
Service – Refers to the website https://allpexmanagement.com.
Service Provider – Any natural or legal person processing data on behalf of the Company.
Third-Party Social Media Service – Websites or social networks that allow login or account creation for our service.
Usage Data – Automatically collected data generated by service use.
You – The individual accessing our service or the company on whose behalf they access it.

Collecting and Using Your Personal Data

Personal Data

When using our services, we may ask for personally identifiable information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address (State, ZIP/Postal code, City)
  • Usage Data

We will not share your mobile information with third parties for marketing without your explicit consent. We commit not to transfer your personal data to external organizations without your consent, except as required by law.

Opt-Out Option: Reply “STOP” to any message to opt out of SMS communications.

Usage Data

We collect data such as:

  • IP address
  • Browser type and version
  • Pages visited and duration of visit
  • Mobile device type and unique ID

Third-Party Social Media Services

You may register and log in via:

  • Google
  • Facebook
  • Twitter
  • LinkedIn

If you do so, we may collect personal data associated with that service.

Tracking Technologies & Cookies

We use cookies to enhance your experience. You can manage cookie preferences in your browser settings.

Use of Your Personal Data

We may use your personal data to:

  • Provide and maintain our service
  • Manage your account
  • Communicate with you via email, phone, or SMS
  • Send updates, offers, and service-related messages (unless opted out)
  • Manage business transfers and legal obligations

Retention of Your Personal Data

We retain your data as long as necessary for compliance, dispute resolution, and policy enforcement.

Transfer of Your Personal Data

Your data may be transferred and processed outside your country with safeguards in place.

Deleting Your Personal Data

You may request data deletion via your account settings or by contacting us.

Disclosure of Your Personal Data

We may disclose your data to comply with legal obligations or protect our rights and users.

Security of Your Personal Data

We implement security measures but cannot guarantee 100% protection.

Children’s Privacy

We do not knowingly collect data from users under 13.

Links to Other Websites

We are not responsible for external website policies.

Changes to This Privacy Policy

We may update this Privacy Policy. Changes will be posted on our website.

Customer Support

For questions, contact us:

Email: info@allpex-pm.com
Website: https://allpexmanagement.com

Terms and Conditions

Welcome to Allpex & Co. These Terms and Conditions govern your use of our services, including SMS communications, website interactions, and customer support. By using our services, you agree to these terms.

1. Acceptance of Terms

By subscribing to or using our services, you:

– Consent to receive SMS messages from Allpex & Co. regarding property updates, and service notifications.
– Understand that message and data rates may apply based on your mobile carrier’s plan.
– May opt out at any time by replying STOP to our SMS messages.

2. Message Frequency

Users will receive messages weekly based on property updates, and service notifications. The frequency may vary based on user interactions and preferences.

3. Sender Identification

All messages will be sent by Allpex & Co.

4. SMS and Communication Policy

4.1 Consent to Receive Messages

By providing your phone number, you agree to receive SMS messages from Allpex & Co. for service-related updates.

4.2 Opt-Out Instructions

To stop receiving SMS messages:

– Reply STOP to any message.
– Contact us at info@allpex-pm.com to request removal.

Once you opt out, you will no longer receive text messages but may still receive essential service-related notifications.

4.3 Help Guidance

For assistance, text HELP or contact info@allpex-pm.com.

5. User Responsibilities

By using our services, you agree not to:

– Provide false or misleading information.
– Attempt to interfere with our messaging system.
– Use our services for spam, fraud, or illegal activities.

6. Privacy Policy & Data Protection

– We do not share your mobile information with third parties for marketing without your explicit consent.
– Your data is securely stored and used only for service-related purposes.
– For details, review our Privacy Policy at https://allpexmanagement.com/privacy-policy.

7. Service Modifications & Termination

We may modify or discontinue our services at any time without prior notice. If we suspend or terminate your access due to violations, you will not be entitled to refunds or compensation.

8. Disclaimer & Liability Limitations

– We provide services “as-is” without guarantees of accuracy, availability, or reliability.
– We are not responsible for damages, including financial losses, arising from:
– Message delivery failures due to carrier restrictions.
– Errors, delays, or interruptions in service.
– Unintended use of your contact information.

9. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on our website with the Last Updated date.

10. Contact Information

For questions, contact us:

Email: info@allpex-pm.com
Website: https://allpexmanagement.com